(Article: Silverman, D. (2001). Naturally occurring talk (Chapter 6, pp. 159-192) inInterpreting qualitative data: Methods for analyzing talk, text and interaction. Thousand Oaks, CA: Sage Publications.) (See p. 170)
[…] The person who responds to a telephone bell is not really answering a question, but responding to a summons. A summons is any attention-getting device (a telephone bell, a term of address such as “John?”, or a gesture like a tap on the shoulder or raising your hand). A summons tends to produce answers.
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