Markham, A. (2008). Internet communication as a tool for qualitative research. In D. Silverman Qualitative Research: Theory Method and Practice (pp. 95-124). Thousand Oaks, CA: Sage Publications.
From this article emerges that virtual is extremely real, in many senses, and at many levels. The example of the cyber-rape is a proof of this virtual/real connection.
One very interesting concept is “the need to compensate”, in a computer mediated communication, for the lack of the variety of tools of expression that we usually have in face-to-face interactions. How will these “compensational devices” evolve (for example, today, we have some graphical/animated substitutions of emoticons)? Will they ever disappear, as we get more accustomed to this kind of interaction? How are we going to compensate for the lack of copy&paste, undo’s, etc. in a face-to-face interaction? I think that we should be viewing this issue from both sides…
We can conceptualize the Internet from different points of view, as a tool and as a context for research:
Internet as:
- a medium for communication
- a network of computers
- a context of social construction
I found these definitions very useful, but I also think that that the Internet is much more, and it is continuously evolving. Just five years ago, it was completely something different (for example, we may consider the impact of Facebook and other social media in the construction of the so called “Web 2.0”).
I like the definition of Internet interactions that are perceived as providing “a visceral sense of presence” (Soja, 1989). (p. 99)
And this is one of the best definitions on the Internet that I have ever found:
“The Internet can be a tool but it is also a location where one can travel and exist and wherein one’s discursive activities can contribute directly to the shape and nature of the place.” (p. 99)
I found it in other books and articles too, but I don’t think that we can consider the Internet as an “umbrella term”. In my opinion, its multidimensional “being” goes far beyond this definition. Would we say that “life” is an umbrella term for sleeping, studying, writing, etc. (Now, why did I choose these verbs? Oh my, are THESE the first words that come to my mind when I think of “life”? O, Winter Break, where art thou?).
A very interesting point for a researcher to consider in CMC about “anonymous participants” is the potential contrast of openness/freedom of expression vs. authenticity. (p. 103)
Something that made me think was the concept of “control” on CMC data… I think that there is a lot on the “dark side” too, for example, the fact that once we publish something on the Internet, it is there, virtually forever, and could “kick us back” many years later...